At B.E. Custom Media, we believe in keeping things clear and simple. This FAQ section is designed to provide quick answers to common questions about our services, processes, and how we can help bring your vision to life. Whether you’re exploring branding solutions, website development, or multimedia content creation, you’ll find valuable information here. If you don’t see what you’re looking for, feel free to reach out—we’re always here to assist!
General Questions
Covers broad inquiries about B.E. Custom Media, such as our services, office hours, pricing structures, and how to get started with us.
Branding & Design
Answers questions about logo creation, brand identity development, graphic design process, and file delivery formats for design projects.
Web Design & Development
Focuses on web-related queries, including platform options, timelines for completion, SEO integration, and ongoing maintenance services.
Video Production
Addresses inquiries about video formats, editing processes, project timelines, and types of video content we specialize in producing.
Photography Services
Details questions on event coverage, portrait photography, product photography, and how to book a session with our photographers.
Social Media Marketing
Explains our approach to social media strategy, content creation, ad campaigns, and analytics reporting for platforms like Instagram, Facebook, and LinkedIn.
Custom Solutions
Includes information about our tailored services for unique projects, from e-commerce stores to hybrid creative campaigns, and how to collaborate on custom requests.
Payment & Billing
Provides clarity on payment methods, deposits, refund policies, and financing options for larger projects.
Client Support & Communication
Outlines how clients can reach us during a project, project update timelines, and post-project support options.
Getting Started
Guides new clients on how to initiate a project with us, from consultation scheduling to signing contracts and submitting creative briefs.